This is a starter template. It is not legal advice. Please have a qualified professional review it before relying on it for your business.
We understand that plans change. This Cancellation Policy explains how you can cancel a project with Skytech Services & Solutions and what happens to payments when you do.
1. How to Cancel
To cancel a project, email us at support@skytechservicessolutions.online or message us on WhatsApp at +44 07464 110789. Please include your name and project details. Cancellations are effective once we confirm receipt in writing.
2. Cancellation Before Work Begins
If you cancel before we start work on your project, any advance payment will be refunded in full, in line with our Refund Policy.
3. Cancellation After Work Has Started
- You will be invoiced (or the advance retained) for all work completed up to the cancellation date.
- Any third-party costs already incurred on your behalf (domain, hosting, premium assets, advertising spend) are non-refundable.
- Completed deliverables will be handed over to you upon settlement of outstanding fees.
4. Cancellation by Us
In the rare event that we must cancel a project (for example, due to unforeseen circumstances), we will notify you in writing, hand over all completed work, and refund payment for any work not performed.
5. Ongoing Services
For ongoing services billed monthly (such as marketing management), cancellation takes effect at the end of the current billing period with [Insert number] days’ written notice. No refunds are given for the current billing period.
Last updated: [Insert date].